May 2026
NPS
8.3
↑ +0.5 vs prev
AVG SATISFACTION
3.9 / 5
→ stable
AT-RISK ACCOUNTS
6
↑ +2 this round
UPSELL POTENTIAL
€220k
4 accounts identified
TEAM ENPS
59
↑ +4 vs prev

Portfolio health trend

Revenue by status · last 6 months

  • Good
  • Watch
  • Risk

Clients at risk

See all →
35
clients
  • 2Poor — at risk
  • 4Watch
  • 29Good
BIGGEST ACCOUNTS AT RISK

Account portfolios

See all →
6
owners
  • 0Poor
  • 2Fair — needs attention
  • 4Good

Most common issue: response speed flagged across 4 accounts

Internal experts

See all →
12
experts
  • 1At risk · eNPS ↓
  • 2Watch
  • 9Good

Team eNPS 59 · avg customer rating 4.1 / 5

All clients · 35 accounts
NAME CUSTOMER INTERNAL ACCOUNT OWNER ARR UPSELL LAST FEEDBACK