| Account owner | Clients | CustomerHow satisfied are clients with account management? | InternalHow do internal experts rate account management? | Self-assessmentHow does the owner rate their own work? | Overall | eNPS | Last feedback |
|---|
|
AG
Alice Garnier
Client Lead
|
10
A 3 strategic
|
Fair | 7 ↓ −1 |
2026-05-10 |
| Client | Stage | Customer | Internal | Self | ARR | Last feedback | ||
|---|---|---|---|---|---|---|---|---|
DO |
DNA Oyj A Adoption |
— | €285k | 2026-05-10 | ||||
KO |
Kone Oyj A Engagement |
— | €257k | 2026-05-09 | ||||
NO |
Nokia A Expansion |
— | €195k +€85k | 2026-05-11 | ||||
FA |
Fazer Engagement |
— | €183k +€60k | 2026-05-11 | ||||
FO |
Fortum Expansion |
— | €220k | 2026-05-08 | ||||
JR James Renard Senior Account Lead |
9 A 2 strategic |
Fair | 8 → stable |
2026-05-09 |
| Client | Stage | Customer | Internal | Self | ARR | Last feedback | ||
|---|---|---|---|---|---|---|---|---|
FO | Fortum A Expansion | — | €220k | 2026-05-08 | ||||
WÄ | Wärtsilä Engagement | — | €178k +€45k | 2026-05-07 | ||||
EL | Elisa Adoption | — | €148k | 2026-05-06 | ||||
MK Marie Korhonen Account Manager |
8 A 2 strategic |
Good | 9 ↑ +1 |
2026-05-11 |
| Client | Stage | Customer | Internal | Self | ARR | Last feedback | ||
|---|---|---|---|---|---|---|---|---|
AM | Amazing Tech GmbH A Expansion | — | €142k +€30k | 2026-05-09 | ||||
PA | Paulig Engagement | — | €135k | 2026-05-10 | ||||
ST | Stockmann Adoption | — | €118k | 2026-05-08 | ||||
LP Lucas Petit Account Manager |
8 A 1 strategic |
Good | 9 ↑ +2 |
2026-05-10 |
| Client | Stage | Customer | Internal | Self | ARR | Last feedback | ||
|---|---|---|---|---|---|---|---|---|
SI | Siemens Finland A Engagement | — | €155k | 2026-05-10 | ||||
AB | ABB Finland Expansion | — | €127k | 2026-05-09 | ||||
OR | Orion Pharma Adoption | — | €110k | 2026-05-07 | ||||